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ICS CoPilot Accreditation

Digital Accessibility Centre Certificate of Accreditation

Accreditation Certificate Number:

ICS-CoPilot/25

Client:

ICS

Project:

CoPilot

Certificate issue date:

Certificate expiry date:

Certificate status:

Platform:

Desktop and Mobile

Certification

To achieve certification each website undergoes a manual technical compliance review against WCAG 2.2 to level AA.

The website underwent both a technical compliance audit and robust end to end testing by users with a wide range of disabilities including blind, low vision, dyslexia, colour blindness, mobility impairments, learning difficulties, Deaf, Asperger and anxiety and panic disorder.

All testing is carried out in line with relevant platform specific guidelines, and where applicable, conforms with The Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018. Testing also conforms to Section 508 of the Americans with Disabilities Act (ADA)

List of issues

No WCAG 2.2 A or AA violations were found.

Journey

URL: https://tlcopilotdemo.ics-ai.tech/

  1. Start a conversation with the chat bot and ask two questions
  2. Start a new chat
  3. Chatbot navigation panel
  4. History
    1. Chat history pop-out
    2. Delete a chat
    3. Chat history position
    4. Close chat history
  5. Settings (no content)
  6. Top menu
  7. Login menu
  8. Dock
    1. Size
    2. Language
    3. Reset
    4. Close

Disclaimer:

This certificate was issued on the and represents the state of the pages audited on this date. Any further changes after the accreditation date are not covered by this certificate.

Any further changes after the accreditation date are not covered by this certificate.

Additionally, any pages/areas of the website not listed the above scope of testing are also not covered by this certificate as we cannot guarantee their accessibility state.

We audit against the Web Content Accessibility Guidelines V2.2 level A and level AA to test how accessible the website is, using the Website Accessibility Conformance Evaluation Methodology (WCAG-EM) to evaluate conformance.